At Rent Digi, trust is very important to us. We want you to know exactly what information we collect and how we use it, so you can rest easy that your details are safe in our hands. We’ve used simple and direct language in this privacy policy, so it’s easy to read and understand.

Information we collect:

In order to help connect landlords and tenants, we will need to collect some information and personal details from you or your business.This information will be securely stored at all times.

Information we collect from tenants may include (but is not limited to):

  • Name, age, gender, marital status, and details of children, dependents, and pets
  • Driver’s license, or other valid photo identification
  • Credit history and rental history
  • Names and contact information for references
  • Employment information
  • Contact information including phone number, address, email address, and alternate contact
  • Payment information

Information we collect from landlords may include (but is not limited to):

  • Business name, contact name and title, incorporation information
  • Business documents and verification
  • Contact information including phone number, address, email address, and alternate contact
  • Payment information
  • Leasing details and information
  • Property details and information

In keeping with privacy protection laws protecting children, we do not collect, use, or disclose personal information about children under eighteen years of age. Rentdigi is not intended for use by children or individuals under 18 years of age.

How we use the information we collect:

The information we collect is used primarily to facilitate the transfer of information and documents needed for rental agreements, insurance coverage, and other services offered by Rentdigi. Other ways we use your information pertain to improving our services and operations, and for the maintenance of internal records. We will also use your information to connect you to other partners and companies that we feel could benefit you.

Cookies and how we use them:

A cookie is a small file placed on your computer’s hard drive. Cookies allow our website to identify your computer and store your preferences for customized functions and content. Cookies also allow us to see which pages you are viewing on our site, so we can better serve you and meet your needs.

We may use cookies to:

  • Track our web traffic for analytic and improvement purposes.
  • Check if you are logged into the site.
  • Test content on our site.
  • Store information about your preferences.
  • Recognize you when you return to our website.

Cookies do not provide us with access to your computer or information. They are simply records of your interactions with our site.

You can set your web browser setting to disallow the use of cookies for our site. However, be aware that this may affect site functionality, and make certain pages unavailable.

Sharing and disclosure:

Rentdigi is a team of service providers streamlining the rental process. In addition to sharing information between tenants and landlords, we frequently share information with our service providers.

Our service partners include (but are not limited to):

  • Frogbox
  • Scotiabank
  • Rentsync
  • New Era Insurance
  • U-Haul

We may also share your information with third parties that provide services we think you will find valuable or useful.


Your payment information and details will never be disclosed to third parties or to our partners without your permission. Only approved and scheduled payments will be processed using your payment information. If you require a change to payments at any time, please contact us immediately to resolve the situation.

Safety and compliance with the law:

In cases where the law requires the sharing of information and details we have collected from our clients, we will comply with local authorities.


From time to time, we may send you emails to show you our new services, products, offers, or features. You may unsubscribe from the mailing list at any time by contacting us, but you could risk losing out on some amazing deals and offers.

Widgets, links, and APIs:

Our site and the listings on it may link to other sites. Our site does not govern how information is tracked or stored when it is submitted to linked sites, or have any control over how these sites use cookies. We strongly encourage you to review the privacy policies on the website you have clicked on before providing your information or personal details.

Account changes:

By using our site or services, you are agreeing to the collection, use, and disclosure of your information. Please notify us if you wish to make changes to the way your information is collected, used, or disclosed.

Additionally, it is important that your information is kept up to date on the site. If there are any changes to your information, or you require help changing your information, please contact us.


If you have any questions about our services, websites, agreements, or this privacy policy, please don’t hesitate to reach out to us. We are happy to answer any questions.

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